Frequently Asked Questions

Scheduling a cleaning service with us is simple. You can either call our office through our website. Our friendly team will work with you to find a convenient time for your cleaning appointment. You will get a confirmation via email or text as soon as we select a suitable home cleaner for your requirement.

Indeed, we provide our own cleaning supplies and equipment. However, for recurring customers with specific preferences, such as eco-friendly products or particular fragrances, we’re often able to meet these requests. Alternatively, some clients may opt to supply their own cleaning materials and equipment.

Our process involves the cleaners arriving at your location to conduct a preliminary walkthrough before beginning the cleaning service. After the cleaning is completed, you’ll have the opportunity to do a final inspection. To reserve your appointment, we require a credit card on file, but please note that you won’t be charged until after the final walkthrough and once you’ve spoken with a team member post-cleaning.

Yes, of-course, you can reschedule your cleaning appointment by contacting our customer service team. We understand that schedules can change, and we are happy to accommodate your needs.

Our goal is to keep your pets happy and safe while we work our cleaning magic. We’re happy to accommodate your preferences, whether that means isolating your pets in a cozy and secure space or simply letting them roam free during our visit.